Helpful Questions & Answers
Account & Profile
- I forgot my Slide login information.
- Why was my profile photo/video deleted?
- My account is under review.
- My account is restricted.
- I would like to delete my account.
- How can I recover my deleted account?
Discover
- I can't see any profiles.
- Is there a daily limit on the number of hearts I can send?
- What is a "Vibe Check"?
- What is a Boost?
- What does a Double Heart do? / What is a Double Heart?
- How do I change my gender preference?
Message & Match
- Why am I not getting any matches?
- How do I unmatch someone?
- How can I recover a deleted match?
- How do I send a message to someone?
- Can I delete a message?
- Can I unblock someone?
Payment
Safety
Technical support
- How can I check my Slide version?
- Slide is too slow to use.
- I'm having problems with connection quality (Data / Wifi full / Unable to connect to Wifi).
- I can't download/install Slide on my device.
- I can't create an account.
- I am not getting notifications from Slide